Frequently Asked Questions
Are your products compliant with relevant UK and European standards and Directives?
Yes. When you buy from us you want the peace of mind that comes with knowing that our products meet the highest standards. So, we make sure that all our products comply with a number of different process, product and safety standards. The most important ones are:
- CE – European conformity mark. This means that our products comply with all relevant EU directives (such as safety, health, environmental protection requirements) in our field.
- ISO9001 – This proves that we have the processes in place to produce products to the appropriate standards of quality.
- EMC standards EN61000, EN60950 IEC 950 – these standards control the quality and safety of products like ours.
- RoHS – these regulations restrict the use of certain hazardous substances in products.
- WEEE Directive – should one of our products need to be disposed of we will do it for you.
- Highways approval – European standard EN12966 and UK Highways Agency TR 2136. These standards specify the performance requirements of variable message signs on highways.
How do I operate one of your LED digital tickers?
You will find them very user friendly and simple to use, operator training is of course available for all ticker systems, most of our tickers are supplied with an instruction manual.
You can operate them with a computer controller or you can operate the ticker via Wi-Fi from a mobile device. We can help you choose the operating methods that suit you best.
We have standard LED ticker software packages that we have developed and that will operate the ticker for the majority of uses, but if your requirement is more complex, we can write bespoke software for your application, we can liaise with your IT department if you have particular requirements.
Our displays come with 24 months return to manufacturer warranty, alternatively we can quote you for an onsite maintenance contract. We provide telephone support on all hardware and software.
How much does an LED ticker cost?
The majority of our ticker products are made to measure to suit your needs. With each installation, we will have to understand what your requirements are, and put together a proposal for you. Each job is very different, and the price will vary.
Please click here if you’d like us to contact you about your requirements.
Where are you and why should we buy from you?
We are based in Andover, Hampshire, but we reach the entire UK and all over the world.
With nearly 40 years experience in the field of LED electronic displays and with one of the widest ranges of displays, we are confident that we can offer you the perfect solution to your digital display requirements. We are committed to providing our customers with the best service and equipment we can, with high quality components, full support and to put it quite simply... we care!
The LED displays have proved invaluable in enabling us to direct large numbers of personnel quickly and efficiently throughout the building.
Lez Smith
Citigroup